Your coach, 24/7

Practice when it suits you

RIC, the Rapid Improvement Coach, is our own AI coach, built to take you through all ten steps of The Rapid Improvement Process on the conflict in front of you, day or night. Support to solve problems whenever you need it.
Laptop showing a chat with RIC, the Rapid Improvement Coach, late at night

Practise alongside others

Join the HPtE Community of Practice

Every week, the HPtE Community of Practice meets live. Bring a conflict you are working on, and learn as much from other members' conflicts as from your own. Included in your membership.
Laptop showing a live video session with Community of Practice members

Become Trained in TRIP

Forty conflicts to proficiency and certification

Fifteen across the three conflict zones, sixteen across the eight defensive behaviour styles and nine from your own experience. Submit the PDF from RIC for each one and watch your progress build. RIC stays with you at every level above.
Open progress journal with ticked boxes and a certificate rosette

About the course

Start practising today, and work your first conflict with RIC before the week is out.

  • The Rapid Improvement Process (TRIP)

    The Practice teaches The Rapid Improvement Process (TRIP) takes a conflict apart until you can see the two legitimate needs holding it in place, and the assumption keeping them apart. Change that, and the conflict dissolves.

  • AI Rapid Improvement Coach

    No role plays, no prior training, and nothing to prepare before your first session with RIC, our AI coach. 24/7 access.

    Practice when you want to. Go at your pace.

  • Real Practice

    Start with real conflicts, because that is where the method proves itself. No role plays, no prior training, and nothing to prepare before your first session with RIC, our AI coach. There is no fixed end date. Stay as long as the practice is useful to you.

What your membership includes

The full Level 1 course with RIC, plus the HPtE Community of Practice — together, for one monthly fee.